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6 reasons why your restaurant needs an intelligent POS

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What makes a successful restaurant? With the arrival of the new year, This is the question asked by the entrepreneurs who they have seen the development of the sector. Sales have grown steadily, there is more traffic and diners tend to spend more. Hoping that the numbers continue to rise, for many restoration is emerging as the ideal sector to bet on 2019.

Nevertheless, according to the same Ferran Adrià, half the restaurants close before reaching 5 years "And twenty percent only last two '. It is true that in recent years the number of establishments has been increasing, but many of them have fallen by the wayside. With this background, It is no longer enough to have good quality food, optimal service or a separate proposal: who they want to survive, They must focus on innovation.

He Yearbook of organized restoration in Spain Secunda this idea: "Changes in consumer habits, new ways of communicating with the same and the emergence of new business models, They are transforming the catering sector through, fundamentally, from digitization. In fact, This KPMG report says that in terms of planned investment areas, technological tools will be the preferred destination of the restorers.

For those who want to jump to digitization, opt for an intelligent POS is a good starting point. These systems allow not only modernize the traditional cash register, but also incorporate new features that facilitate the analysis and management of business.

For those who want to jump to digitization, opt for an intelligent POS is a good starting point. These systems allow not only modernize the traditional cash register, but also incorporate new features that facilitate the analysis and management of business. Irene Camacho, Marketing Manager de la startup from TPV Tiller Systems, points 6 reasons why any restaurant needs a cash register connected as Tiller.

  1. Flexible payments

Flexibility is key when serving customers, so you must ensure they choose how they want to pay. Having an intelligent POS will allow accept all payment types, split the bill, invite articles and more. Con Tiller, for example, you can separate account equally, dish or even do it manually enter the amount specified by each customer in a few clicks.

  1. custom features

A restaurant is not just any business, and therefore it should not have a generic management system. If you opt for a POS for hospitality you can enjoy custom features such as plan tables, reserve management and multiple cards directly from your cash register. According to Camacho, in the case of Tiller "You can replicate your restaurant tables in your TPV, make changes automatic menu, set special prices at certain times ... basically make yours TPV”.

The advent of digitization has resulted in the restaurants depend increasingly on more services: booking platforms, delivery, ... management is not uncommon to find a variety of displays at the counter of any establishment. Having an open system like Tiller, there is the possibility of integrating these solutions to control your business from the same device.

  1. Easy application integration

The advent of digitization It has resulted in the restaurants depend increasingly on more services: booking platforms, delivery, ... management is not uncommon to find a variety of displays at the counter of any establishment. Having an open system like Tiller, the possibility of integrate these solutions to control your business from the same device.

In accordance with Dimitri Farber, Company founder, "In an increasingly complex ecosystem, Tiller seeks to be the ally of the merchant digital centralizing all the tools you need in one place ". TPV has its own AppMarket, a digital market that covers different integrations available, from management tools such as Beesniss Y Hotel Gest, to reserve management as CoverManager O ElTenedor. The startup even develop their own solutions, as in the case of Tiller Delivery, restaurateurs to offer the ability to manage all aspects of the business from the cash register.

  1. Software updates

as restorative, If there is something you should avoid at all costs is becoming obsolete. The sector is transformed at an accelerated pace and be prepared to adapt to new trends. For Tiller, Camacho states that have a team of developers constantly working on updates to enhance the system: "The latest release has brought new features like orders renewed interface, Automatic recognition of menus, Employee access controls and more". This also means that any errors can be easily corrected and that the feedback customers translates into improvements for implementation.

Un punto clave, sin duda, es la posibilidad de controlar tu restaurante de forma remota: “el back office de Tiller es una página web, por lo que no tienes que estar en el restaurante para saber lo que está pasando”, señala Camacho. “Esta es una de las funcionalidades preferidas de nuestros clientes, la posibilidad de analizar el desempeño del negocio de forma remota en cualquier momento y lugar desde el móvil u ordenador”.

  1. Datos en tiempo real

El conocimiento es poder y la caja registradora es la herramienta central perfecta para recolectarlo. Además de funcionar como punto de venta, es necesario escoger un TPV que sirva como sistema de gestión. Tiller, por ejemplo, cuenta con un back office que te permitirá controlar todas tus métricas en un vistazo. ¿Algunas de las cosas que puedes hacer? Monitorizar las ventas, comparar distintos periodos, identificar tus mejores y peores productos, revisar y enviar tus informes contables y gestionar tu stock en tiempo real.

Un punto clave, sin duda, es la posibilidad de controlar tu restaurante de forma remota: “el back office de Tiller es una página web, por lo que no tienes que estar en el restaurante para saber lo que está pasando”, señala Camacho. “Esta es una de las funcionalidades preferidas de nuestros clientes, la posibilidad de analizar el desempeño del negocio de forma remota en cualquier momento y lugar desde el móvil u ordenador”.

  1. Soporte directo

Las pantallas táctiles son tan intuitivas que cualquiera puede aprender a manejarlas. Gracias a la popularidad de los smartphones, todos están acostumbrados a las pantallas sensibles, por lo que aprenderán a navegar por el sistema en un instante, librándote de horas de entrenamiento para nuevos empleados. Sin embargo, Tiller cuenta con un servicio de atención al cliente disponible para cualquier duda. Además de una formación inicial, el equipo de soporte atiende por teléfono y a través de un chat directamente en el TPV, ideal para que los empleados puedan resolver cualquier duda durante el servicio.

Si bien optar por una caja registradora tradicional puede ayudarte a reducir los costes, la adquisición de un punto de venta es un paso esencial hacia la digitalización que no debe tomarse a la ligera. Con un panorama como este la conclusión es simple: innovar es arriesgado, pero dejar de hacerlo lo es aún más.

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Sobre el autor

Communications Manager de Tiller Systems, el sistema único de TPV en iPad que cobra, gestiona y analiza tu restaurante. Amante de la comida, los libros, las series, las películas y la cultura pop.

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