Every day you open and close many businesses around the world, and many of them are restaurants. Entrepreneurs in the hospitality industry are changing their bets and so, instead of bars or restaurants in classical style, We are witnessing the birth of new businesses with a more modern and innovative side.
But, What do we need to open a restaurant and be successful?, we have to start very careful with every business in which we invest so do not turn against us and become a problem. The entrepreneur is a different pasta and in the hotel today, usually meet professional profile informed and more educated than traditional restaurateurs. However it is the latter who are well aware of the most effective ways to satisfy their customers and the daily life of a restaurant, tremendously important aspects.
What do we need to open a successful restaurant?
The qualities that an entrepreneur must possess to mount a successful restaurant are many, but there are certainly some more important than others.
to get started, when we are considering opening a new restaurant should be perfectly clear absolute dependence on this type of business have staff. It is for this reason that the ability to manage human teams, You can make us make a difference in our restaurant with respect to competition.
On the other hand, Once we clear our leadership in team management, we must meet certain qualities that will keep our business on the path to success, Here we share some:
Qualities you need to have a successful hotelier
- Make use of all your dedication to service
It is necessary to be helpful to identify key customer needs as well as those little details, which they are those just making a difference. People say that restaurants no longer have to serve menus, but experiences, so we have to be able to convey to our customers the best feelings in our restaurant.
- You must have a minimum knowledge of cooking and culinary talent
Dishes to offer your customers fall in love, either by its simplicity or its careful preparation, you have to like the kitchen, just so we know if what you offer is a good dish, if you are rich or if the public is going to like. No need to be a chef to open a restaurant, but they have what is called "hand" in the kitchen.
- In the same way, matter much aesthetic sensibility that you own
It is essential to "like" customers. We should note that a local tastefully decorated and where the customer has sense of comfort, It will always be a place where you feel like, recommend and return.
- A leader must know and perform all the functions of staff
Only in this way you can identify the strengths and weaknesses of each team member. It is therefore advisable to be willing to do for a while staff work or follow closely for all obstacles with which you can find.
For example, participate in the operation of the bar allows you to optimize time (If ice is closer or farther, If the glasses are enough hand: that can optimize the waiting time in almost half a minute) so that the customer is taken care of as soon as possible. If you do not know something, it is best to learn or observe how it is done. There is no better way to learn a trade and features live it intensely.
- Hard as it, We have to have decision-making capacity in the event of having to lay off any employee
It is clearly a complex situation, but first they are the customers and therefore the service being offered must be excellent. It is one of the pillars of our business success and therefore hospitality, should have an employee who does not meet this objective, It should be fired. As necessary as the ability to direct, It is the ability to bounce.
- You need to be observant, especially with customers
In this way we can evolve to more and more like our customers, vary the menu, introduce new products thinking about your tastes, etc ... Also we analyze with a very keen eye what the complaints are and why they have occurred, you also have to give a more personalized service, ask, try to know him a little before bring a dish to the table.
- You need to have a panoramic view of the business
To run a business catering for the road to success need to have a panoramic vision during the service address, your business, from the workers, of all the links that form the chain from origin to the end and check that all of them work in search of excellence, having no cracks.
How to manage a catering business
In any case, beyond these necessary tips, what is really important to get and keep a restaurant success is have confidence to achieve the objectives, great capacity for work and sacrifice. We must be willing to put all our energy into the project.
By last, have you asked yourself; Do I have the technological resources needed to get my restaurant success?, Therefore we want to present Miss Tipsi, born with the aim to revolutionize the way we manage catering business. With real-time monitoring sales and inventory, book reservations and customer database, TPV’s y Tablets, Miss Tipsi is much rather than a comprehensive management program, It is the perfect complement to your hospitality business a success.