Zendesk analiza 23 000 business globally and draws conclusions about the changes they have implemented to improve their performance in the pandemic.
Self-order kiosks are evolving. Touch models will soon give way to AI and facial recognition conversational machines.
Thanks to the implementation of EasyPreOrders, restaurants can easily manage their takeout orders, they will have a new way of income and they will make their kitchen profitable while consumption is reactivated and normalized
No HandL Portion PadL is a pizza rack from Nuova Vita Corporation that allows different diners to pass food without touching it.
Starbucks updates its mobile app to offer a better service to its regular customers. Discover the news of the Starbucks App here.
In order to continue supporting the sector in the reopening, now diners will be able to consult in ElTenedor some of the security measures applied by restaurants or choose the area where they want to sit, while establishments will be able to enjoy a new free tool to offer takeaway food.
Panera revolutionizes sidewalk pickup orders by geolocating its customers through the in-house mobile app. Its operation is a success.
Self-service becomes important after the CoVID-19 crisis. Restaurants seek help in technology, and mobile apps and kiosks respond.
Losers, OpenTable and Yelp improve their reservation service to help restaurants. Discover dynamic waiting lists and capacity monitoring.
French court rules in favor of restaurants. AXA will have to give millions in compensation to alleviate the coronavirus crisis.
Instacart has multiplied by five the number of people it serves in a pandemic. Why it has happened and how they have succeeded?
After the success of Let's Save Our Restaurants, which has managed to raise € 400,000, TheFork opens a donation tool for the NGO in Spain, and through the Tripadvisor Foundation, will match each of the individual contributions, doubling its impact.
The New Hospitality in the Post COVID era is served according to the analysis of the graphics of the sector, with all the caution and precautions that this must entail, it seems that restaurants show an upward trend.
They are known as "Plex Eat", and they resemble large transparent lampshades that in capsule form allow to cover diners individually and avoiding contact with the rest.
We tell you about the initiatives being taken in open spaces so that restaurants can reactivate their activity with some normality in this complicated period.
The Fork will implement new digital tools that facilitate the implementation of the measures established by the Government.
Many readers ask us through the different digital channels what will happen to restaurants once the situation begins to normalize.
Companies in the hospitality sector make decisions in a scenario of relative certainty, which causes that in this sea of doubts and confusions in which we navigate, external solutions of all kinds appear.
Interesting analysis that under the title "The day after, What will it be like to go to a restaurant in the new normal?” narrates the different challenges facing the Spanish restaurant industry, with the collaboration of Diego Coquillat.
Restaurants are looking for alternatives for customers to come and enjoy their food with guarantees, showing films in the car parks as a drive-in cinema is one of them and it seems to be having a lot of success.