In recent months I have written several articles about the usefulness of bots talk or more known as chatbots in the restaurant industry, Here I leave some links to them:
- The revolution reaches chatbots restaurants
- "WhereBot" new chatbot for Facebook that helps you discover nearby restaurants
- Interview with Nicolas Parziale, creator of the first restaurant in the cloud
Today I want to talk to you Chatobook, a website that was launched a few days ago in the United States and it basically allows you reservations in restaurants hundred through a chatbot.
I remember a chatbot is a system that uses artificial intelligence to hold talks with communication environments based chats. It's about a virtual assistant that you can talk as if it were a person although it is actually a bot (apheresis word robot).
It allows potential users to have available a system for customer 24 hours and 7 Days of the week chat through Facebook Messenger, but soon we will see other instant messaging systems like Whatsapp or Telegram.
Restaurant reservations through a chatbot
This site provides information to customers of the restaurants providing response all those questions that arise in the interaction and are related to the following topics:
- Restaurant Promotions
- Menu proposals
- Customer reviews
- Restaurant reservations elected
This application does not need to download any software, simply connect to the chat user's Facebook Y from there the whole process begins in a conversational environment.
Co-founder of the project, Changsheng Sze Tho It has manifested itself in different digital media; “through Chatobook users can ask specific questions about a restaurant using Facebook Messenger without having to seek this information on any website. It saves time for customers and it is an innovative way for restaurants to add personality to your customer service. It is the same as requesting information from a real person.”
For restaurants that want to belong to the platform, this It has different registration plans starting from 19$ and allow you to include unlimited menus, the table reservation system and support via e-mail. All plans are also provided 30 day free trial.
Chatobook belongs to the company Gotobot, which it has offices in the United States, Singapore Central Vietnam, is a chatbots development company whose primary business is the construction of these applications to integrate and generate conversations Y business data.
Another example of how the exciting world of chatbots is developing and looking for specific features that allow humans to bots dialogue in digital environments, always trying to provide Conversational value resulting in different types of conversions; service, purchase, reservation, etc.