Neither cold, nor snow, ni siquiera que ya empiece a sonar el tema de Maria Carey “All I want for Christmas it´s you” best represents the arrival of Christmas mugs throwing every year Starbucks To celebrate this festival with their most loyal customers.
This time, have chosen a Christmas gift that users of social networks, especially Twitter, have welcomed with open arms, as evidenced by the more of 700 likes and almost 150 accumulating the publication retweets only in your account Spain – @starbucks_es.
further, hemos podido comprobar el magnifico servicio digital de atención al cliente que esta cadena de restaurantes demuestra en las innumerables interacción, with virtually all users, que se unían al hilo de conversación bajo el hashtag #ChristmasCups.
Una vez más Starbucks vuelve a marcar el camino de cercanía y buen rollo con el cliente, del que el resto del sector puede extraer ideas para una correcta estrategia digital.
The #ChristmasCups of @starbucks_es
They are already here! We unwrap our Christmas glasses and drinks this holiday season #ChristmasCups 🎅🎄🎁😍 pic.twitter.com/lyjocAkItL
- Starbucks Spain (@starbucks_es) 3 November 2017
We leave you with some examples of how @starbucks_es answer each message of the many users made following the publication of the #ChristmasCups.
I know a starbucks good afternoon with cold and I want a #ChristmasCups 😍
— StellaRock🇮🇨🏳️🌈🇪🇸🍀 (@StellaRock3) November 3, 2017
The best moment! ❤️
— Starbucks Spain (@starbucks_es) November 3, 2017
How cute
— charo bravo feria (@charinimalaga) November 3, 2017
cute out.. and delicious inside 😋
— Starbucks Spain (@starbucks_es) November 3, 2017
That there is to offer Platinos??
— Sandra Lopez Rueda (@ChicChikilla) November 3, 2017
you can try the Gingerbread Latte, Toffee Nut Latte, Fudge Hot Chocolate (version espresso Frappuccino) o el Festive Cold Brew 🙂
— Starbucks Spain (@starbucks_es) November 3, 2017
https://twitter.com/Edochan1985/status/926355883428376577
but with these three, penalties shall bring it better, you'll see 😉
— Starbucks Spain (@starbucks_es) November 3, 2017
I can not because there is no starbucks in my ciudad😓😩
— Anne🐝 (@aannee3012) November 5, 2017
Oooh, because we are looking forward to meeting, to see if Christmas is a good time to find ☺️
— Starbucks Spain (@starbucks_es) November 5, 2017
When I thought impossible for #ChristmasCups they were even more precious than pasado😍 year
— Clara🍕 (@Clara_gb_99) November 4, 2017
We love to surprise you 🙂
— Starbucks Spain (@starbucks_es) November 4, 2017
