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Diners increasingly appreciate and value the digitization of restaurants

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Restaurants have turned to technology historically. Restaurants have historically turned to technology Restaurants have historically turned to technology. Restaurants have historically turned to technology. A) Yes, since 2020, Restaurants have historically turned to technology. Restaurants have historically turned to technology New Hospitality.

Restaurants have historically turned to technology, waiters robots, Restaurants have historically turned to technology, apps mobile for orders and reservations, digital purses, box office contactless, block chain, NFTsRestaurants have historically turned to technology. By adopting a new mode of operation and unfamiliar solutions, By adopting a new mode of operation and unfamiliar solutions.

A study of Deloitte posted a few months ago By adopting a new mode of operation and unfamiliar solutions. By adopting a new mode of operation and unfamiliar solutions? By adopting a new mode of operation and unfamiliar solutions.

Deloitte report

Deloitte, By adopting a new mode of operation and unfamiliar solutions, has published the results of a survey carried out By adopting a new mode of operation and unfamiliar solutions. THE. The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years. Specific, he delivery, orders online, the chatbots The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years.

The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years:

  • The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years
  • The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years
  • The objective of the company was to investigate what is the relationship of diners with the technologies that have grabbed the headlines in these two years on-premise as off-premise
  • There is a desire to avoid commissions from third-party delivery platforms
  • There is a desire to avoid commissions from third-party delivery platforms

There is a desire to avoid commissions from third-party delivery platforms, There is a desire to avoid commissions from third-party delivery platforms. Go for it.

There is a desire to avoid commissions from third-party delivery platforms

There is a desire to avoid commissions from third-party delivery platforms. The attention of restaurants through automated digital channels The attention of restaurants through automated digital channels. The attention of restaurants through automated digital channels, thus, The attention of restaurants through automated digital channels.

El cliente ya no tiene que llamar por teléfono para reservar, arreglarse y acercarse hasta el salón. Tampoco ha de esperar a que le tomen nota, le sirvan la comida, le retiren los platos, le traigan la cuenta y las vueltas. Ni volver a casa tras su visita al restaurante, restaurante en el que además tiene una selección de platos limitada.

Las apps móviles agilizan todo el proceso desde el pedido al pago. Además, es mucho menos doloroso saldar la cuenta con un botón que con efectivo. Por otro lado, no hay que dejar la comodidad de la casa: el reparto de comida a domicilio significa que podemos aprovechar nuestro tiempo hasta que timbren en la puerta como nos venga en gana. Los menús digitales permiten al consumidor elegir el restaurante que quiera, sin restricciones. Y, aún por encima, las cocinas fantasma pueden combinar platos de diferentes cocinas en un mismo pedido.

La digitalización trae consigo claras ventajas para el cliente. Los números no mienten al respecto. De acuerdo al estudio de Deloitte, estos son algunos valores a tener en consideración:

  • El 60 % de los consultados piden comida para delivery semanalmente (18 % prepandemia)
  • El 62 % de los pedidos para llevar son de comida rápida
  • El 80 % de los encuestados se sienten inclinados a pedir en una cocina fantasma
  • El 57 % de los respondientes emplean apps móviles para hacer sus pedidos
  • El 64 % de los visitantes on-premise ponen su pedido desde la app móvil también
  • El 89 % de los usuarios prefieren pedir online directamente al restaurante si existe la opción
  • El 81 % usaría un chatbot conversacional por voz en un drive-thru
  • El 54 % de las personas acepta que su pedido se prepare en una cocina automatizada
  • La buena recepción del reparto vía robot o dron aumenta un 10 %

Estos altos porcentajes apuntan a un futuro aún más automatizado en la hostelería. Tiempo al tiempo.

5/5 - (1 vote)

Sobre el autor

Artículo realizado por el equipo de redacción de DiegoCoquillat.com. Cuenta con profesionales tanto en el terreno de la hostelería, gastronomía y turismo, como en de las nuevas tecnologías e innovación.

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