One year I attended during 2 days national congress that celebrates the business association AECOC in the sector HORECA, definitely a must, where we reflect on the major concerns of the sector, as well as the challenges that the hospitality industry is facing national and international level in an increasingly complex and changing environment.
I must admit that one of the moments that I like these congresses I attend or participate, It happens once the staging ends and the lights go out. when ordering the entries begins, to reflect on what they heard and draw some conclusions but that afternoon, in the course of the day, They will become possible investigations and even items.
So today I want to share that moment with my readers, these reflections and post-conference conclusions which are so necessary to organize ideas. I have chosen to do so video format, because without doubt the picture is the new channel of communication in this digital age supra, with the objective of loneliness from an empty theater, promote something as necessary professionally and personally and is the time to think, time to reflect.
If you were unable to attend the congress here you have A summary of the best tweets with some of the most important conclusions of the various speakers who passed through the 17Th Congress AECOC of HORECA:
1Th day of the Congress #AECOCHORECA
17th Congress AECOC Horeca begins #AECOCHoreca #hostelry #restoration #sustainability #innovation @AECOC_ES @CEHEhosteleria @jlyzuel @CocaColaEP_es @klimeres @carlotarusticae @sticksnsushi_UK @XavierMarcet pic.twitter.com/mNASqNqpHC
— Diego Coquillat (@diegocoquillat) May 20, 2019
Francisco Javier Campo president @AECOC_ES It presents us with a context with chiaroscuro, a sector that is growing but with significant risks for domestic consumption and possible decline in tourism #AECOCHoreca #hostelry #restoration #sustainability #innovation pic.twitter.com/0zRQAo77gG
— Diego Coquillat (@diegocoquillat) May 20, 2019
& Quot; In Spain increasingly will more heat and less rain, are high risk we are already noticing" David Vieites @AECOC_ES #AECOCHoreca #hostelry #sustainability #innovation pic.twitter.com/iluXvGPSYX
— Diego Coquillat (@diegocoquillat) May 20, 2019
& Quot; Telepizza should change your pizza 4 stations 2 stations by climate change" David Vieites #climate change #AECOCHoreca #sustainability pic.twitter.com/8ygTb2Uz0p
— Diego Coquillat (@diegocoquillat) May 20, 2019
Carmen Gómez-Acebo of @CocaColaEP_es He tells us the project #Hostelry #PorElClima where restaurants adhere to an online platform to improve #sustainability #AECOCHoreca pic.twitter.com/lusGz9Yyqm
— Diego Coquillat (@diegocoquillat) May 20, 2019
David Ramos @klimeres & Quot; there is a lot postureo in the hospitality industry on recycling but little awareness" #AECOCHoreca #hostelry #sustainability pic.twitter.com/5cYcT4JzvV
— Diego Coquillat (@diegocoquillat) May 20, 2019
Carlota Mateos @CarlotaRusticae & Quot; The new paradigm of what comes in this new era in the hostelry has to do with the ecological proposal" #AECOCHoreca #sustainability #innovation #hostelry pic.twitter.com/UbVyU9QiqE
— Diego Coquillat (@diegocoquillat) May 20, 2019
& Quot; The restaurant industry is the only one who shares his secrets with the rest of the sector, must include the development #sustainable our message for the benefit of the planet" Who RAHBEK @sticksnsushi_UK #AECOCHoreca #restoration #innovation @AECOC_ES pic.twitter.com/9XCxhel3Ji
— Diego Coquillat (@diegocoquillat) May 20, 2019
Kim Rahbek co-Fundador one @sticksnsushi_UK REGA tells us his plan, the guaranty association of restaurants based on human rights, anticorruption and impact #environmental @AECOC_ES #AECOCHoreca #hostelry #restoration #sustainability #innovation pic.twitter.com/R78TF2jb5H
— Diego Coquillat (@diegocoquillat) May 20, 2019
"La #sustainability, he #environment and the #ecology It is not an alternative in the restaurant industry, it is an obligation for the next generation" Who RAHBEK @sticksnsushi_UK #AECOCHoreca #hostelry #restoration #sustainability #innovation pic.twitter.com/XvKF8gRKL6
— Diego Coquillat (@diegocoquillat) May 20, 2019
& Quot; The obsession is not technology, obsession customers are constantly changing" Xavier Marcet (presidente de Lead To Change) @XavierMarcet #AECOCHoreca #sustainability #innovation pic.twitter.com/s9I95CuBs8
— Diego Coquillat (@diegocoquillat) May 20, 2019
& Quot; Innovate is wondering what my clients do not know I need to express" Xavier Marcet @XavierMarcet #AECOCHoreca #sustainability #innovation pic.twitter.com/H7isxEUeiI
— Diego Coquillat (@diegocoquillat) May 20, 2019
Xavier Marcet @XavierMarcet talks about the new leaders… #AECOCHoreca #hostelry #restoration #sustainability #innovation @AECOC_ES @CEHEhosteleria @jlyzuel @CocaColaEP_es pic.twitter.com/JOvRyFhBOx
— Diego Coquillat (@diegocoquillat) May 20, 2019
2Th day of the Congress #AECOCHORECA
Let the second day of the Congress #AECOCHoreca, round table: "Delivery y supermercados: the struggle for hospitality business" with Edurne Uranga @Kantar_as, Gustavo García @gusbox, Sacha Michaud @Schanichaud #hostelry #restoration #delivery @AECOC_ES pic.twitter.com/aqun2ruUPn
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; In Spain in large cities there is a consumption of Delivery 18%, in the UK 30%, It is very widespread" #AECOCHoreca #delivery #hostelry #restoration Edurne Uranga @Kantar_as @AECOC_ES @CEHEhosteleria pic.twitter.com/j4mJ5XFNAx
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; Our mission is to feed 3 times a day to the entire population, is today only 1%" Gustavo García @gusbox #AECOCHoreca #hostelry #restoration #delivery @AECOC_ES pic.twitter.com/KqfAKweDs2
— Diego Coquillat (@diegocoquillat) May 21, 2019
https://twitter.com/diegocoquillat/status/1130751652666007557
Fantastic table discussion #AECOCHoreca very important keys in the struggle of retail and hysteria through Delivery…Mercaurantes shown! @Kantar_as @gusbox @Schanichaud @AECOC_ES pic.twitter.com/f3I9FfF6Dc
— Diego Coquillat (@diegocoquillat) May 21, 2019
This graph clearly demonstrates the concern of hospitality by the intrusion of #retail in industry #restaurants #AECOCHoreca #hostelry #restoration @AECOC_ES @CEHEhosteleria @jlyzuel @CocaColaEP_es pic.twitter.com/xEpm9ImSko
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; The #Delivery moment does not replace going to the restaurant, is replacing home cooking, will be the new hobby" #AECOCHoreca #hostelry #restoration #sustainability #innovation pic.twitter.com/R7Ds5q2yiy
— Diego Coquillat (@diegocoquillat) May 21, 2019
presentation: If successful distribution Núria Gustems (@TorneNuria) & Quot; GranBlau sell Anchovies, whiting and monkfish thanks to the #digitalizacion restaurants" #AECOCHoreca #hostelry #restoration #innovation pic.twitter.com/WkRY7Yq9kJ
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; The sector find it hard to download the app and purchase through the channel #digital, so we try to bring you a lot of courage and a lot of information, but it is not easy" Nuria Gustems (@TorneNuria) " #AECOCHoreca #hostelry #restoration #digitalizacion @AECOC_ES pic.twitter.com/EgtCWpvptD
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; The challenges that the tourism industry faces global" by Gabriel Escarrer @GabrielEscarrer CEO de @MeliaHotelsInt #AECOCHoreca #hostelry #restoration #innovation pic.twitter.com/YibV5iaEDd
— Diego Coquillat (@diegocoquillat) May 21, 2019
"Today Melia is a technology company that sells customer experiences at our hotels" Gabriel Escarrer @GabrielEscarrer CEO de @MeliaHotelsInt #AECOCHoreca #hostelry #restoration #innovation pic.twitter.com/FiOe7GKSAL
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; In #Melia in the year 2009 we sold one 70% in the offline channel, at 2018 selling online booking is the 70%, there is a #TransformacionDigital total company in the B2C" " Gabriel Escarrer @GabrielEscarrer CEO de @MeliaHotelsInt #AECOCHoreca #hostelry pic.twitter.com/A8zTVRs7VO
— Diego Coquillat (@diegocoquillat) May 21, 2019
When I hear talk @GabrielEscarrer of dynamic pricing and intelligent I remember much of this article I wrote some time ago…➡️https://t.co/n1nAXIxK0V @MeliaHotelsInt #AECOCHoreca #hostelry #restoration pic.twitter.com/05D5Wy3iya
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; Airbnb sells beds, we sell experience (food, beverage, spa, golf,animation…)" @GabrielEscarrer and digital processing @meliahotelsint #AECOCHoreca #hostelry #restoration pic.twitter.com/29ZiaUnof6
— Diego Coquillat (@diegocoquillat) May 21, 2019
Rafael Valenzuela, "@Le_Room_Service outsource service it allows hotel rooms, and a 35% Sevilla hotels and 30% Centro de Madrid, a new model #Delivery for customers #Hotels with the participation of @eatableadv" #AECOCHoreca pic.twitter.com/AO3FleauAz
— Diego Coquillat (@diegocoquillat) May 21, 2019
Simon Garcia @botslovers We present a #chatbot to make reservations through the voice in a restaurant with an example of @LaMafia_rest #AECOCHoreca #innovation @AECOC_ES pic.twitter.com/OPhOYIT1Wz
— Diego Coquillat (@diegocoquillat) May 21, 2019
The jury of 5 #startup more innovative: Albert Anglarill @ albertanre83 , Joaquin Capel @joaquincapel (All Fod Good), Charlie size (Larrumba group), Daniela Goicoechea @GoikoGrill , Benjamin Benoussan (Honest Green), Eduardo Basanta @GrupoLaMusa #AECOCHoreca #innovation pic.twitter.com/8sGjM7KqBz
— Diego Coquillat (@diegocoquillat) May 21, 2019
"@botslovers: Very soon most restaurants reserves will voice through artificial intelligence" #AECOCHoreca #hostelry #restoration #innovation #chatbots pic.twitter.com/h9ifex2EUm
— Diego Coquillat (@diegocoquillat) May 21, 2019
& Quot; apply #technology human resources, 2h you have an employee in your restaurant with everything in order & quot; Alejandro Valero @valeronavarroal Co-Founder and CEO @BuscoExtra #AECOCHoreca #hostelry #restoration #job @AECOC_ES pic.twitter.com/t0tQwG0ya1
— Diego Coquillat (@diegocoquillat) May 21, 2019
Catalina Trujillo cofounder and CMO of souji @SOUJI_recicla It shows us how to transform oil used in soap, it smells wonderful I certify. #AECOCHoreca #hostelry #restoration #sustainability #innovation #startup pic.twitter.com/1DMBa7sgPq
— Diego Coquillat (@diegocoquillat) May 21, 2019
Andres Martines @iurban_es We present devices so that the customer can order directly from the table without integration with the waiter #AECOCHoreca #hostelry #restoration #innovation pic.twitter.com/phb6xEVsCD
— Diego Coquillat (@diegocoquillat) May 21, 2019
Daniela Goicoechea speaks of the new bet @GoikoGrill : introduced the concept in his letter Japanese fusion cuisine with a Latin touch. #AECOCHoreca #hostelry #restoration #GoikoGrill @AECOC_ES @CEHEhosteleria pic.twitter.com/rtnsjX6S6X
— Diego Coquillat (@diegocoquillat) May 21, 2019
https://twitter.com/diegocoquillat/status/1130806608282431490