0 Chatbots and artificial intelligence, customer service in the New Hospitality
Zendesk analiza 23 000 business globally and draws conclusions about the changes they have implemented to improve their performance in the pandemic.
Category: Coronavirus
2 Virtual waiting list and capacity management; news of online booking portals for restaurants
Losers, OpenTable and Yelp improve their reservation service to help restaurants. Discover dynamic waiting lists and capacity monitoring.
0 French court requires insurers to cover restaurant losses from pandemic
French court rules in favor of restaurants. AXA will have to give millions in compensation to alleviate the coronavirus crisis.
0 Plastic lamps as individual shield against the virus, the invention of a Paris restaurant
They are known as "Plex Eat", and they resemble large transparent lampshades that in capsule form allow to cover diners individually and avoiding contact with the rest.
0 The streets of the cities become the new rooms of the restaurants
We tell you about the initiatives being taken in open spaces so that restaurants can reactivate their activity with some normality in this complicated period.
2 More than half of Spaniards plan to go out to restaurants in the next month, according to a study ElTenedor
The Fork will implement new digital tools that facilitate the implementation of the measures established by the Government.
0 The (Singular) Delivery war
Many hoteliers are starting up delivery in their restaurants, many doubts arise about how to do it correctly, in this article we share some of the key ideas to succeed in this business model.
2 A 44% Americans would go to a restaurant if the situation returns to normal tomorrow
Many readers ask us through the different digital channels what will happen to restaurants once the situation begins to normalize.
2 Personal greenhouses, the latest invention of an Amsterdam restaurant to ensure the safety of its customers
Companies in the hospitality sector make decisions in a scenario of relative certainty, which causes that in this sea of doubts and confusions in which we navigate, external solutions of all kinds appear.
0 "Many restaurants and bars are going to become the central kitchens of the neighborhood, serving their neighbors ”Diego Coquillat
Interesting analysis that under the title "The day after, What will it be like to go to a restaurant in the new normal?” narrates the different challenges facing the Spanish restaurant industry, with the collaboration of Diego Coquillat.
2 Restaurants turned into drive-ins, the new fad that triumphs in the Covid era19
Restaurants are looking for alternatives for customers to come and enjoy their food with guarantees, showing films in the car parks as a drive-in cinema is one of them and it seems to be having a lot of success.
0 The restaurant curve
I graphically analyze some trends in restaurants, where it grows, in a historical way, interest in home delivery or service in the hospitality sector.
0 Plastic partitions, unused tables, temperature control…what awaits restaurants in the coming months
We review the first measures of lack of definition or deceleration that are being carried out in restaurants in other countries of the world.
0 Reflections on Covid19 and Javier Floristán's hospitality, Mafia CEO sits at the table
La Mafia director and CEO sits at the table, Javier florist, offers us his valuable reflections on what is happening in the sector in the face of the difficult situation of the Coronavirus.
0 A Michelin three-star restaurant happens to sell stocks 395$ a food delivery menus for $ 39'95
Nick Kokonas of the Alinea restaurant with three Michelin stars, reinvents fancy restaurants through an application so that they can carry out home delivery of food easily.
0 Digital culinary tips and bonuses, alternatives to help restaurants during the crisis of the coronavirus
in EE. THE. Virtual tips are being used to financially support staff restaurants. While, in Mexico, bonds appear culinary.
2 American restaurants are united in their defense and platforms against economic damage caused by coronavirus
American restaurants join in platforms is their defense against economic damage caused by coronavirus
0 5 ideas to help financially restaurants
Restaurants go through a bad shot with quarantine. in EE. THE. consumers are organized to help in different ways
0 Food 4 Heroes and other solidarity actions that restaurants are doing during the crisis of the coronavirus
Madrid restaurants are organized in Food 4 heroes and other government initiatives to give their full support to the population of the city.
0 Information channel exclusive for Hospitality on the crisis of the Coronavirus
New exclusive channel information and free access for everyone in diegocoquillat.com to track the impact of the crisis in the sector Coronavirus.